Social networking giant Facebook starts rolling out new ‘Questions’ feature

The massive social network Facebook have started to roll out their new Questions product to their users. The feature allows users and pages of businesses, brands and public figures to pose questions to friends or fans. You can give your two cents by selecting an previously offered answer or by adding a new one of your own. The question will then become visible to your friends, widening the net of people who can answer the original person’s question.

For businesses, this offers a great opportunity to improve engagement with Facebook users. For example, an ice cream parlour could ask the question ‘Which flavour should be Flavour of the Week?’. This would serve as an incentive for users to get involved with the decision making process, and also act as an incentive for the user to visit the business themselves. If one of your fans answers the question, they are also effectively widening the audience to all of their friends, which is fantastic free advertising for your company.