Email & Webmail Instructions

Click this to change your email password. NOTE: If you change your password you will need to set up your email client (OUTLOOK, OUTLOOK EXPRESS, MAIL) again if you have set it up previously.

Forwarders allow you to send a copy of all mail from one email address to another. For example, if you have two different email accounts joe@domain.com and joseph@domain.com, you could forward joe@domain.com to joseph@domain.com so you do not need to check both accounts. Note that the mail for a forwarded email address will still be delivered to that address as well.

Auto Responders allow you to send an automatic response to anyone who sends an email your email account. When an email is sent to your account, the response that you have created will be sent back to the person who send you the email. This feature will not prevent your email from being delivered. This feature can be useful for informing customers that you are on vacation, or providing useful information when a customer submits a question or order.

This can be useful for times when you are on vacation or unavailable, or if you have a generic message that you wish to send for a support email address.

1. Click on the Add Auto-Responder button.
2. Set the following:
• E-mail - Enter the username of the email address you are using to create an auto-responder. Then select the domain for the associated email address from the drop down menu.
• From - Enter the "From" email address in the "From" text box.
• Subject - Enter the subject of the auto-responder in the "Subject" text box.
• CharacterSet - Select the character set you want to use from the "Character Set" drop down menu.
• HTMLMessage - If you want the auto-responder to be sent as HTML, click on the "HTML Message" check box.
• Body - Enter the text/html of your auto-responder in the "Body" text box.

NOTE: You also have the option to use any of the following variables in your email "Body" text area box for both Plain Text and HTML email:

%subject%
The subject of the message that was sent to the autoresponder.

%from%
The sender of the message that was sent to the autoresponder.

%email%
The sender's email from the message that was sent to the autoresponder.

3. Click on the Create/Modify button.

When accessing an email account through a desktop email application such as Outlook Express®, the email application will require specific information about that email account. You can use the auto-configure options below to attempt to automatically configure your email application. If the available options are not compatible with your application, you will need to use the Manual Settings information to configure the application.

There are quite a few options – for basic set up choose.

Microsoft Outlook
Auto-Configure Microsoft Outlook 2000® for POP3 Access

Microsoft Outlook Express®
Auto-Configure Microsoft Outlook Express® for POP3 Access

Just click on the link and it will automatically set up your email account for you. Just follow the online instructions.

You can use email filters to send messages to certain places depending on their content. You can use filters to sort mail between business and pleasure, to delete unwanted mail, or to sort mail in another manner.

Steps

• Click on the Add Filter button in the "Create Filter" section.
• The first setting is the "Filter" definition. Two drop down menus and a text box will be available. The first drop down menu contains the following information:

• From
• Subject
• To
• Body
• Any Header
• SpamAssassin Spam Header

Select one of the above options from the "Options 1" drop down menu. This option will be used to specify the actual components of email to filter.

NOTE: To filter all mail that SpamAssassin has marked as spam, just choose "SpamAssassin Spam Header", "begins with", and then enter "Yes" in the box.

The second drop down menu includes the following:

• equals
• matches regex
• contains
• begins with

Select one of the above options from the "Options 2" drop down menu. This option will be used to specify how you want to filter the actual components of email.

The text box that follows the first two drop down menus should include the word or key word you want to use when filtering email. Enter your filter in the text box.

• The next option is the "Destination" or location of where the filtered email should be sent. See the example below:

EXAMPLE: "Discard", "|/home/user/email.pl" or "user@domain.com" (without quotes).

• Click on the Activate button.
• You will see the following statement:
• "A filter has been added that sends all mail OPTION_1 that OPTION_2 FILTER_TEXT to DESTINATION"
• Click on the Go Back link.
• When the page loads, you will see a two-column table consisting of the following information:
• Filter - This entry contains the filter you setup in the steps above.
• Destination - This entry contains the location you chose for the "Destination" option in Step 3 above.
• Delete - Click on the x in a circle icon to delete the filter.
• Assuming you have followed Steps 1-6 above, you can now test your new filter. View the "Filter Test" section and enter a complete e-mail message (including headers) in the "Filter Test" text box to see how it will be processed with the current filters in place.
• Click on the Test Filter button.
• The "Test Filter" results will be shown when the page loads. If you have any errors or problems with the email filter, contact your hosting provider's support department for further assistance.